We called Moon Valley Plumbing to confirm for us that a consumer gas line had been previously disconnected so that we could close up a wall in our house. Communication was excellent throughout the entire process. Scheduling was prompt, the appointment window was very reasonable, and I was informed upfront of the standard service charge. I was notified when the technician was on his way and Jerry arrived on time. Jerry was very professional and friendly. The service was performed efficiently and we were charged a lower fee than anticipated. We had an excellent experience with Moon Valley Plumbing - highly recommended!
Candy Matteson
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September 24, 2024
This is a great company. I will definitely use them again! Anthony was my service person. He was so wonderful and kept me informed about everything going on and timing.
My tenant's water heater went out and they were able to remove old heater and replace in a three hour time span. I feel the price was fair and the service was outstanding!
Paula Ertz
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March 04, 2024
We had to have two 10 foot cast iron pipes replaced in our hallway and courtyard. This job entailed digging a 4 ft deep hole in our newly remodeled home. Mark was meticulous and dedicated to making this bummer of a project manageable. He worked long days to accommodate the tile installer’s schedule. The office staff was so nice to work with too. Thank you!
KB
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October 01, 2024
I have used Moon Valley Plumbing in the past and had great service. This time I needed a new hot water heater and was not disappointed. Cole installed a new, larger water heater with expansion tank. I was completely impressed with his knowledge and professionalism at all times. A difficult install was made to look seamless. Cole not only was a top notch service tech but was a patient mentor to the new trainee he had with him. Great company and great people to work with.
Melody Hughes
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July 22, 2024
We live in a split level house and have a drain on the bottom floor that can back up into the house if we’re having any plumbing issues. Well, today was the day! This is the second time our bottom floor has flooded due to a pipe issue and today we called Moon Valley Plumbing and Rooter to help us with our issue. They were amazing! We called around 11 AM and they had someone to our house by 1 PM. Ryan was our wonderful technician and he explains what he was going to do to troubleshoot the issue and that he would provide a quote before completing any work. Ryan found the issue right away and gave us a quote for the work that needed to be done, which he was able to do during that visit. He spent about an hour, troubleshooting our issue and resolving it and then spent more time, ensuring that our issue was truly resolved by running water through the pipes upstairs and downstairs before he left. What confidence he built with us! Not only was it easy, he took care of our issue right away and we’re back up and running. Thank you, Ryan!!! You were awesome! Moon Valley Plumbing is our only call moving forward for all our plumbing needs. Thanks for making a hard situation an easy fix!
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2239 E Rose Garden Loop, Phoenix, AZ 85024, USA
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We called Moon Valley Plumbing to confirm for us that a consumer gas line had been previously disconnected so that we could close up a wall in our house. Communication was excellent throughout the entire process. Scheduling was prompt, the appointment window was very reasonable, and I was informed upfront of the standard service charge. I was notified when the technician was on his way and Jerry arrived on time. Jerry was very professional and friendly. The service was performed efficiently and we were charged a lower fee than anticipated. We had an excellent experience with Moon Valley Plumbing - highly recommended!
This is a great company. I will definitely use them again! Anthony was my service person. He was so wonderful and kept me informed about everything going on and timing. My tenant's water heater went out and they were able to remove old heater and replace in a three hour time span. I feel the price was fair and the service was outstanding!
We had to have two 10 foot cast iron pipes replaced in our hallway and courtyard. This job entailed digging a 4 ft deep hole in our newly remodeled home. Mark was meticulous and dedicated to making this bummer of a project manageable. He worked long days to accommodate the tile installer’s schedule. The office staff was so nice to work with too. Thank you!
I have used Moon Valley Plumbing in the past and had great service. This time I needed a new hot water heater and was not disappointed. Cole installed a new, larger water heater with expansion tank. I was completely impressed with his knowledge and professionalism at all times. A difficult install was made to look seamless. Cole not only was a top notch service tech but was a patient mentor to the new trainee he had with him. Great company and great people to work with.
We live in a split level house and have a drain on the bottom floor that can back up into the house if we’re having any plumbing issues. Well, today was the day! This is the second time our bottom floor has flooded due to a pipe issue and today we called Moon Valley Plumbing and Rooter to help us with our issue. They were amazing! We called around 11 AM and they had someone to our house by 1 PM. Ryan was our wonderful technician and he explains what he was going to do to troubleshoot the issue and that he would provide a quote before completing any work. Ryan found the issue right away and gave us a quote for the work that needed to be done, which he was able to do during that visit. He spent about an hour, troubleshooting our issue and resolving it and then spent more time, ensuring that our issue was truly resolved by running water through the pipes upstairs and downstairs before he left. What confidence he built with us! Not only was it easy, he took care of our issue right away and we’re back up and running. Thank you, Ryan!!! You were awesome! Moon Valley Plumbing is our only call moving forward for all our plumbing needs. Thanks for making a hard situation an easy fix!