Tim, Landon, and Efrain were very helpful. Had a pipe crack in the bathroom sink so water would drain into the wall. They got me in touch with Salt Water Restoration and the process was very easy and painless. Everything was straight forward and communication was always great from the repair to any questions I had. These 3 guys are who I’ll be requesting to do any more future work if it’s needed.
Kane Roberts (FXTAL_FENIXX)
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November 26, 2024
They left dookie water all over my car and parking space. My neighbor asked them to ask me to move my car but they said I could just wash it off. With what hose it's a apartment complex. I have a 6 year old daughter who now has to walk through dookie just to get in my car. Great job leaving dookie all over 👏. Talk about lazy employees who don't deserve a job.
Bryan Davis
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November 28, 2024
I hired ASAP plumbing to do a burst line under my house. Their equipment broke spraying my house in hydrolic fluid. They said they would take care of it. They however have not cleaned up the mess they made. In addition they damaged interior walls while puling the pipe. Do not use them for any thing they refuse to be held accountable.
They have been out 2 times to try and clean this mess up, but have failed. They have not offered any other solutions.
Again if you use them and they mess up you will be on your own to fix any damage they cause. I fully expect this to end up in a legal battle at this point.
I have tried to call the number you proved in your reply on 11/25/24. The number you gave is not working. Can you verify the number you provided?
A. Geronzin
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April 01, 2024
My husband noticed our water heater had a leak. We knew our home warranty was not going to cover this particular issue, so we looked up local plumbing company’s and found ASAP Plumbing. They answered right away and got us scheduled with a technician within an hour after calling. The technician, Cole, called us and let us know he was actually coming off of a job earlier than anticipated so he would be able to come by early if that worked for us. We were thrilled! He did a thorough assessment of what we needed and was able to put together a list of options which included prices, warranties, etc. Their prices were fair and reasonable and we were able to select one that worked out great for us. Cole was able to replace our water heater same day with no problems. He did a fine job and spent time educating us on how everything worked and how to ensure we stayed on top of the heaters maintenance. His finished product was neat and exceeded our expectations. With a multigenerational family household, hot water is a must, so ASAP and Cole’s sense of urgency allowed us to get this taken care of same day. We are happy with our experience and would recommend Cole and ASAP to our neighbors. Thanks for taking care of us!
Reihane Boghrati
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November 15, 2024
Update 1 (Nov 15): After receiving a response here, I felt hopeful and called again today. The first agent hung up on me (very professional). When I called back, the second agent said she took note of my issue and that someone would reach out to me (the same response I've been getting for the past two months).
Original review:
If I could give a negative review, I would. Keep your money and pick any other company.
We had a simple service with ASAP Plumbing two months ago, and they charged us 250% more than they should have (based on their own pricing terms). They promised to issue a refund. Since then we've called them over 20 times, and every single time "the management will call you back." Is management so busy they haven't had 5 minutes in the past two months to call us back? Or is there even really a management?
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1221 W Warner Rd # 103, Tempe, AZ 85284, USA
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Tim, Landon, and Efrain were very helpful. Had a pipe crack in the bathroom sink so water would drain into the wall. They got me in touch with Salt Water Restoration and the process was very easy and painless. Everything was straight forward and communication was always great from the repair to any questions I had. These 3 guys are who I’ll be requesting to do any more future work if it’s needed.
They left dookie water all over my car and parking space. My neighbor asked them to ask me to move my car but they said I could just wash it off. With what hose it's a apartment complex. I have a 6 year old daughter who now has to walk through dookie just to get in my car. Great job leaving dookie all over 👏. Talk about lazy employees who don't deserve a job.
I hired ASAP plumbing to do a burst line under my house. Their equipment broke spraying my house in hydrolic fluid. They said they would take care of it. They however have not cleaned up the mess they made. In addition they damaged interior walls while puling the pipe. Do not use them for any thing they refuse to be held accountable. They have been out 2 times to try and clean this mess up, but have failed. They have not offered any other solutions. Again if you use them and they mess up you will be on your own to fix any damage they cause. I fully expect this to end up in a legal battle at this point. I have tried to call the number you proved in your reply on 11/25/24. The number you gave is not working. Can you verify the number you provided?
My husband noticed our water heater had a leak. We knew our home warranty was not going to cover this particular issue, so we looked up local plumbing company’s and found ASAP Plumbing. They answered right away and got us scheduled with a technician within an hour after calling. The technician, Cole, called us and let us know he was actually coming off of a job earlier than anticipated so he would be able to come by early if that worked for us. We were thrilled! He did a thorough assessment of what we needed and was able to put together a list of options which included prices, warranties, etc. Their prices were fair and reasonable and we were able to select one that worked out great for us. Cole was able to replace our water heater same day with no problems. He did a fine job and spent time educating us on how everything worked and how to ensure we stayed on top of the heaters maintenance. His finished product was neat and exceeded our expectations. With a multigenerational family household, hot water is a must, so ASAP and Cole’s sense of urgency allowed us to get this taken care of same day. We are happy with our experience and would recommend Cole and ASAP to our neighbors. Thanks for taking care of us!
Update 1 (Nov 15): After receiving a response here, I felt hopeful and called again today. The first agent hung up on me (very professional). When I called back, the second agent said she took note of my issue and that someone would reach out to me (the same response I've been getting for the past two months). Original review: If I could give a negative review, I would. Keep your money and pick any other company. We had a simple service with ASAP Plumbing two months ago, and they charged us 250% more than they should have (based on their own pricing terms). They promised to issue a refund. Since then we've called them over 20 times, and every single time "the management will call you back." Is management so busy they haven't had 5 minutes in the past two months to call us back? Or is there even really a management?