Easy to get an appointment and they actually prepared the visit and completed the work a day earlier. I was a bit taken aback many the price quoted and was almost not going to get it done. After some discussion about how to do it showed that it would be very complex. So we dropped the flexibility and got a slightly better price. Once Vincent got started I realized that it was a very professional operation. The tools used and execution was a pleasure to see. Thanks for a job well done!
Katie Sass
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December 03, 2024
Gold Star is just that the Gold Star ⭐️!!! From their communication to confirm the appointment, to a phone call during my time window with a more accurate arrival time, to the complete professionalism of the Plumber. I’m impressed! The Plumber I had the opportunity to work with was Mike M.. Mike started by listening to my issue(s) and then starting the troubleshooting process leading to him then calling the manufacturer and trouble shooting with them to making a recommendation. He worked hard at understanding the issue and he was very knowledgeable about next steps. I ended up needing to get a new Water Heater, that he installed on the spot and didn’t need to go get anything else. I will recommend Gold Star Plumbing and Drain to anyone I hear needs a Plumber!
Ryan Albertsen
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December 12, 2024
Finally, a positive Plumber experience! Really appreciate how responsive Gold Star was. They had a technician available same day. Cody fixed what I asked for and something extra! That’s how you win over customers. I don’t mind paying fair prices, I just want to trust the work. Gold Star delivered. Thank you.
Adam Akana
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December 05, 2024
Gold star has been great to deal with and were able to get us help an entire day earlier than scheduled! Mike came out and took care of our issue and his work was definitely quality! A+++ keep up the great work and thanks for doing great work!
Patty Eastman
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December 06, 2024
My service tech was Michael, I was not there when he arrived he was kind enough to wait for me. When I arrived he greeted me with a hand shake and asked me what was going on. He was quick and very professional and cleaned up his mess and even the mess he didn’t make. What a pleasant and friendly guy. Thank you Michael for a wonderful job you did. Highly recommended.
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Easy to get an appointment and they actually prepared the visit and completed the work a day earlier. I was a bit taken aback many the price quoted and was almost not going to get it done. After some discussion about how to do it showed that it would be very complex. So we dropped the flexibility and got a slightly better price. Once Vincent got started I realized that it was a very professional operation. The tools used and execution was a pleasure to see. Thanks for a job well done!
Gold Star is just that the Gold Star ⭐️!!! From their communication to confirm the appointment, to a phone call during my time window with a more accurate arrival time, to the complete professionalism of the Plumber. I’m impressed! The Plumber I had the opportunity to work with was Mike M.. Mike started by listening to my issue(s) and then starting the troubleshooting process leading to him then calling the manufacturer and trouble shooting with them to making a recommendation. He worked hard at understanding the issue and he was very knowledgeable about next steps. I ended up needing to get a new Water Heater, that he installed on the spot and didn’t need to go get anything else. I will recommend Gold Star Plumbing and Drain to anyone I hear needs a Plumber!
Finally, a positive Plumber experience! Really appreciate how responsive Gold Star was. They had a technician available same day. Cody fixed what I asked for and something extra! That’s how you win over customers. I don’t mind paying fair prices, I just want to trust the work. Gold Star delivered. Thank you.
Gold star has been great to deal with and were able to get us help an entire day earlier than scheduled! Mike came out and took care of our issue and his work was definitely quality! A+++ keep up the great work and thanks for doing great work!
My service tech was Michael, I was not there when he arrived he was kind enough to wait for me. When I arrived he greeted me with a hand shake and asked me what was going on. He was quick and very professional and cleaned up his mess and even the mess he didn’t make. What a pleasant and friendly guy. Thank you Michael for a wonderful job you did. Highly recommended.